Isaac Ransom, Head of Corporate Affairs, Neuron Mobility shared an update on the 2023 riding season for the micromobility program, noting that the first year of the pilot was successful by all accounts, including various safety events being held, an average rating of 4/5 by riders, and an economic impact of roughly $8.2 million.
A copy of their presentation is attached to the minutes.
Responding to questions from the Committee, I. Ransom noted that they would be happy to explore extending the service area and months of operation, as the batteries can operate in cold conditions with stability, and it is possible to disable the fleet quickly if needed, such as during a snow event. I. Ransom also shared that they are looking to continue to build interconnectivity to help support longer trips, and that Neuron Mobility would be willing to look at expansion in certain areas based on direction from Council, area municipalities, and staff. I. Ransom also shared that some soft parking infrastructure has been introduced, such as the parking mats, to help encourage proper and consistent parking.
In response to a question from the Committee, I. Ransom stated that the same impaired driving laws apply to operating Escooters and Ebikes as motor vehicles. I. Ransom shared that a variety of initiatives have been explored to help limit riders operating an Escooter or Ebike while impaired, such as a reaction game prior to activation, stickers and app notifications, safety events, and engaging with law enforcement.
Responding to questions from the Committee, I. Ransom noted that Neuron Mobility is continuing to strive for a high compliance on helmet wearing and that insurance is provided to the riders, but if they void the terms, such as by not wearing a helmet, their eligibility for insurance would be assessed at the time of the incident.
R. Deutschmann joined the meeting at 1:55 pm.